Important Information from TWD regarding the Health Crisis

Important Information from TWD regarding the Health Crisis

Important Information from TWD regarding the Health Crisis. Mobile Image

Apr 28, 2020

We thought a cute puppy might help to brighten your day... because puppies (and beautiful brides) make everything better!




In order to keep our clients and ourselves safe and to stop the spread of the virus, we will be closing the boutique to clients.  The governor has mandated that non-essential stores remain closed until 5/20.  If you have a shopping appointment or a fitting scheduled prior to that date, we will be in touch to reschedule.  We will have someone in the boutique limited hours on Tuesday-Friday to answer the phones and accept packages.  You may hear from us during our shut down regarding your gown coming in.  We would be happy to. store it here with us until the quarantine period is over.  Please read below and watch our social media about all the ways you can still shop with us.  We are still taking orders via our website and the phone.  We look forward to seeing you all and celebrating your upcoming weddings in a few weeks when we open.  Until then stay safe and healthy!


We are offering VIRTUAL shopping options

In an effort to assist brides that are not able to come into the store, we have various. ways for you to shop with us 'virtually:'


TWD at Home

Through our TWD at Home service, you can have up to 3 of our immediate sale sample gowns shipped right to your home to try on.  You can schedule a Zoom or FaceTime call with one of our stylists to assist you in discussing alterations options and styling suggestions.  Get more information here. 

We now have new shipping costs!  One gown ships for $15, 2 gowns ship for $30 and 3 gowns ship for $45, just enter code 'ship3' at checkout!



Virtual Styling and Bridal Appointments

Are you still looking for the perfect accessories for your gown?

We will be happy to FaceTime or Zoom with you for a virtual styling appointment. We will put your gown on a mannequin and assist you in finding the perfect veil and accessories to accompany it.  You can plan your order through our secure online portal and the product can be shipped to you! Accessories and veils can be delivered in as little as 2 weeks- with no rush!

You can now request a virtual styling appointment on our website.  Feel free to email us at with questions or shoot us a text at 860.552.2054 to set this up.



Virtual Shopping Bridal Appointments

Have you shopped with us previously and have not yet said YES to your dream gown?  Do you think you found "the one," but have not pulled the trigger?  Are you getting married in 2020, but are still searching for the perfect gown?  We are here to answer any questions you have and to help in any way with your decision! We are happy to FaceTime, Zoom, or send photos or sketches to help you make a confident decision.  We are in constant contact with our designers during this time. We are happy to take orders over the phone or through our secure online portal so that you don't lose the valuable ordering time and so that your gown, veil or accessory can be delivered in time for you wedding!


We are now accepting Virtual Bridal Appointments. We will have a chat to find out more about your wedding and what you are looking for in your dream gown, and we will then introduce you to the boutique and to the gowns that we think would be perfect for you over a Zoom call.  During that call, we will put your favorite gowns on a mannequin and answer any and all questions that you have about the silhouette, fabric and the perfect accessories to pair with it.  If your wedding is taking place in 2020, we can even send you up to 3 of your favorites to your home for you to try on!  Contact us to discuss this option further.

Need help measuring in order to place an order? We are here to help! We can FaceTime with you to assist or you can visit this video to help you further.


Postponed Wedding?  We have you covered!

If you have had to postpone your wedding due to the health crisis, our hearts break for you.  But we know that your beautifyl day will take place in the future and we are here to help!  We are happy to store your gown in a breathable bag in our boutique without a storage fee.

If your alterations need to be rescheduled to a later date, we ill work with you to make sure that happens once your new date is set.  If you would like us to ship your unaltered gown to you, we would be happy to do so!  If you need to reschedule your appointments due to your changed wedding date, please reach out via phone or email so we can move you in our schedule.

We have also set up 5 Gown Cleaning and Preservation options for you to make sure your gown stays good as new until your new wedding date, or for your situation. 

Click here to learn more about these options.




Investing in The White Dress before you invest in your gown!

Are you a fan of The White Dress by the shore and know that you wan to buy your gown with us? First of all, thank you! Secondly, we have a way! We are offering Gift Certificates to the boutique and to our White Carpet Experience.  Treat yourself or someone you know to an extra special appointment, once this health crisis is behind us.  We will be ready for a good celebration!

The boutique gift certificates are 15% off the face value and can be purchased in increments of $250, $500, $750 or $1000.  These can be used towards a future gown, accessories, veil, or maids purchase with us. (These gift certificates are for new orders only and cannot be used towards alterations.) For your convenience, they can be purchased right on our website!

Thank you for your continued support!  Our priority is keeping our clients and our staff healthy.  We are a small, family owned business.  We are doing whatever we can to continue to keep your business running and continue to service our brides.  We will ge through this together.  And there is one thing that we know for sure, love conquers all!




Text- 860.552.2054


Always here to guide and assist you,

xo, Beth Chapman

Owner | The White Dress by the shore


Blog Cover and Top Image: Molly Anne Photography