Bridal Gown Policy Form
As all gowns, dresses and accessories are made to order, all products require payment in full before the order can be placed with the designer. Once a gown has gone into production, no changes to the gown can be made.
We require that the bride and bridesmaids sign off on their size before an order can be placed. If a bridesmaid is not present at the time that the order is placed, she must submit an online Policy Form via our website before the order can be processed. We will not place a bridesmaid order until confirmed sizes and payment for the entire bridal party have been received.
Our designers use the finest fabrics. Fabrications may contain variations and irregularities which are inherent in certain weaves. These characteristics enhance the natural beauty of the fabric and in no way should be treated as defects. Please note that fabric color may vary due to variations of dye lots and may not be the exact color that was selected from the color card or swatch.
Due to the fact that our merchandise is made to order, there are no exchanges or refunds accepted. All sales are final. If merchandise is left unclaimed in the boutique for 30 days or longer (unless other arrangments are made), the merchandise becomes property of The White Dress by the shore and any payments are forfeited.
A storage fee of $50 per month will be charged if your gown is not picked up within 10 days of its arrival.
A $50 fee will be charged for any returned checks.