The White Dress by the Shore

Order Process: As all gowns, dresses and accessories are made to order, all products require payment in full before the order can be placed with the designer. Once a gown has gone into production, no changes to the gown can be made.

Delivery: Delivery time frames vary by designer and based on the time of year. Bridal gowns are usually delivered 5 months before the wedding unless the order date does not allow for that time frame, or an alternate delivery date has been requested.

Delivery Dates: Any estimated delivery date is subject to change due to factors outside The White Dress by the shore’s control, including but not limited to supplier delays, shipping delays, customs inspections, weather events, pandemics, and labor disputes. The White Dress by the shore shall not be liable for any such delays, and delays shall not be considered grounds for cancellation or refund.

Sizing: Each of our designers has a size chart that requires specific measurements to determine which size you fall into. Size is determined by the largest measurement. If you're between sizes, we recommend sizing up, as it is much easier to take a garment in than to let it out. Since our gowns and bridesmaid dresses are made to order, not made to a custom size, alterations are almost always needed.

Fabric: Our designers use fine fabrics, including silk, which may have natural variations that enhance its beauty and in no way should be treated as a defect. Fabric color may also vary slightly due to dye lot differences and may vary from the store sample or swatch.

Alterations: We do not offer in-house alterations; however, we do offer seamstress recommendations and are not responsible for any alterations performed.

Chargebacks: We kindly ask that if you have any concerns with your order, you reach out to us directly so we can resolve them together. Initiating a chargeback without first contacting us is considered a breach of this agreement. Please note that if a chargeback is filed and later found to be unwarranted, The White Dress by the shore reserves the right to pursue reimbursement of the disputed amount, along with any associated fees or legal costs.

Dress Inspection: We encourage all clients to schedule an appointment to try on their gown in-store. If a gown is not tried on in-store or is shipped, any concerns about condition or fit must be reported within 48 hours; after that time, The White Dress by the shore is not held responsible.

Policies: Due to the fact that our merchandise is made to order, there are no exchanges or refunds accepted. All sales are final.  If merchandise is left unclaimed in the boutique for longer than 30 days (unless other arrangements are made), the merchandise becomes property of The White Dress by the shore, and any payments are forfeited. A $50 fee will be incurred for all returned checks.

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Confirmed Size

I understand and agree with all terms stated in this Policy Form.

Bridal Gown Policy Form

Contact

Hours

Info

Monday:	Closed
Tuesday:	10am-5pm
Wednesday:	10am-5pm
Thursday:	12pm-8pm
Friday:	10am-5pm
Saturday:	9:30am-5:30pm
Sunday:	by special appt only